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Meet the expert

HOW TO BE A NEW RETAILER? HOW WILL CONSUMERS SHOP IN THE FUTURE?

KIM MAMPAEY- Retail Coordinator UNIZO

Surgery for personal advice
Monday:   14:00-17:00

Group presentation
Monday:   14:30-15:00

Shopping has changed and consumers too have changed radically. Today’s consumers have enormous choice, are more mobile than ever, can be influenced by what they experience in an actual shop but research the market online and also purchase more and more online. Retailers must evolve along with their customers and become ‘new retailers’ if they are to continue to be successful in the future.
Kim is a specialist in retail and consumer trends, new shop concepts, marketing tools and technologies and would like to share this knowledge with shopping centres, retailers and starters in the process of developing a creative and innovative new approach to their retail activities.

www.unizo.be

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